Exchange 2010 ActiveSync Issue

Today i’ve faced an issue regarding ActiveSync in Exchange 2010 , users cannot connect to ActiveSync after checking EventViewer the following error found :

Exchange ActiveSync doesn’t have sufficient permissions to create the “CN=<name>,OU=<OU Name>,DC=****,DC=****,DC=***” container under Active Directory user “Active Directory operation failed on <server>. This error is not retriable. Additional information: Access is denied.

with EventID 1053. after searching it appears to be this user does not have permissions on Exchange Servers . so here is how to resolve it.

Open Active Directory Users and Computers > Advanced Features > Open the user account Properties > Security > Advanced >Select Exchange Servers, and tick the Include inheritable permissions togglethen Apply and OK.

it seems to be this is a bug when upgrading from Exchange 2003 to Exchange 2010 although any new created users does not suffer this issue.


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